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The Hospitality Standard is Changing. Are You Keeping Up

The Hospitality Standard is Changing. Are You Keeping Up?

Missed room service calls, language barriers with international tourists, and delayed staff responses lead to negative reviews. Retailr bridges the gap between what your guests want and how your staff delivers, turning every stay into a 5-star experience.

Key Features Built for Hospitality

 

Bedside QR Code Room Service

Give your guests the luxury of frictionless ordering.

  • No App Required: Guests simply scan the bedside QR code with their smartphone.

    Instant Access: Digital menus for food, extra towels, maintenance requests, and late checkouts.

  • Upsell Opportunities: Beautifully displayed add-ons increase your average revenue per room. 

Bedside QR Code Room Service
Universal Multi-Language Support

Universal Multi-Language Support 

Make every international tourist feel right at home.

  • Auto-Translation: Menus and interfaces instantly translate into the guest's native language.

  • Two-Way Chat: Guests type in their language; your staff reads it in theirs. Eliminate miscommunications instantly. 

Command Center & Mobile Staff Alerts

Never miss a beat with synchronized operational alerts.

  • Big Screen Dashboard: Mount a live-status dashboard in the kitchen, front desk, or housekeeping hub to track all active requests.

  • Instant Device Notifications: Pings sent directly to staff smartphones, tablets, or smartwatches.
  • Live Status Tracking: Track requests from Received to In Progress to Delivered.  

 

_Command Center & Mobile Staff Alerts
AI-Powered Feedback & Google My Business Automation

AI-Powered Feedback & Google My Business Automation

Turn happy guests into your best marketers while containing negative feedback.

  • Smart Check-Out Surveys: Guests are prompted to rate their stay upon checkout.
  • Review Routing: Happy guests are automatically redirected to your Google My Business page to leave a public 5-star review.
  • AI Service Recovery: If a guest leaves a low rating, the AI intercepts the review, alerts management instantly for service recovery, and prevents the bad review from going public.

How Retailr Works in 3 Simple Steps

Scan & Request 
A guest checks in, scans the QR code on their nightstand, and orders a late-night snack in Spanish. 

Alert & Fulfill 
The request pops up in English on the kitchen's Big Screen Dashboard and buzzes the on-duty staff member's phone. 

Delight & Review 
The order is delivered promptly. Upon checkout, Retailr's AI automatically requests feedback and posts their glowing 5-star review to Google.

Why Motels & Hotels Choose Retailr

Benefit

How Retailr Delivers

Increased Revenue

Visual digital menus increase room service order sizes by up to 25%.

Operational Efficiency

Replaces clunky phone calls with an organized, trackable digital queue.

Higher SEO Rankings

Automated Google reviews push your property to the top of local search results.

Reduced Staff Stress

Clear assignments and big-screen visibility mean staff always know exactly what to do.

What Our Partners Say

"Retailr completely changed our motel. The language barrier used to be a huge issue with our international guests. Now, they scan a code, get exactly what they need, and our Google reviews have skyrocketed."

— Sarah T., General Manager at Seaside Inn

What Our Partners Say

Lets get in touch!

Ready to Modernize Your Property?

Join hundreds of hotels and motels using Retailr to boost revenue and delight guests from check-in to check-out.